I’ve had a love/hate relationship with Facebook for years. I’ve quit, but always went back. Because the fact is, despite its inherent dishonesty, decreasing user-friendliness, and nonexistent customer service, it’s the only way to keep in contact with some of my friends.
But my relationship with Facebook is now over. They ended it. Thank you, Facebook, for doing what I couldn’t.
It began when I received an email that I had changed my password. But I hadn’t changed my password. So I immediately tried to recover my accunt, which had been hacked. The problem was, they not only changed the password, they changed the email address. After hours of trying, I finally was able to reset the information to point to me, not the hacker.
But I still couldn;t log in. Apparently, there’s a setting to require a “code generator”– I still don;t know exactly what that is– in order to log in. The hacker selected it. The problem is, according to Facebook’s admittedly vague documentation, you have to be logged in to use this code generator.
In other words, you havce to be logged in to get logged in. Yes, you read that right.
After more hours of trying to figure this pout, a friend walked me through the alternate recovery process. That involves uploading an ID, which I did. I was instructed to allow 48 hours for my account to be reset.
It’s now been over a week.
If you’ve ever tried to actually contact Facebook, you klnow it’s not possible. They have no contact links, no email address, and no phone number staffed by a person. There seems to be no way to resolve this. Their security is so good, the account owner can’t even get in!
So this is goodbye. Which means no one will ever read this post, because we all read posts on Facebook now, not on individual blogs.
Oh, well. I should probably be interacting with people face-to-face, anyway.